Money for payout can be reserved within the My Account option, in the sub-option on the left Pay-in/Payout. Enter the amount of money you wish to collect in the field and select the type of payment from the drop-down menu.
If you choose Betshop as option, select the betshop where you have made deposits before.
Payout for the players that deposited funds directly from the card is executed through bank transfer.
All complaints related to the online account payment
All your transactions are visible within the My Account option on the left, within Transactions.